Innovias Privacy Policy

Revised May 25, 2018

Overview

Innovias, Inc. ("Innovias", "our", "we", "us") is a managed IT and private cloud solutions provider that offers technology hardware and software products, professional and managed information technology services, and Internet-based services ("Services"). This privacy notice ("Privacy Policy") describes how Innovias may collect, use, and share information about you ("Personal Information") and what privacy choices we may offer you when you use our Services.

By using the Services, you are accepting and consenting to the practices described in this Privacy Policy.

Information We Collect

Through your use of the Services, we may collect Personal Information from you if you choose to provide it, including without limitation:

  • Your name, email, username, phone number, company, address, and the name and address of the person or organization which referred you to us (“Contact Information”);
  • Your job function, salary, and status of your employment;
  • Your credit card number, billing address, shipping address, security code and other payment transaction and verification details (“Payment Information”);
  • Pages and products viewed, ads that you clicked on, emails from us that you opened, browser type, operating system (“OS”), Internet Protocol (“IP”) address and device information (collectively, “Analytical Information”);
  • Publicly available information about you from third-party sources;
  • Your mobile OS, a mobile device identifier embedded by us, or other commonly used mobile device identifiers.

We use "cookies," along with similar technologies (e.g., internet tags, web beacons, and embedded scripts) to help provide you with a better, more personalized experience.

Depending on which of the Services you purchase, we may also collect detailed information about your computer hardware, software applications, computer networks, web domains, user accounts, online services, online activity, and other technical details necessary for us to provide the Services.

Additional Personal Information may be forwarded to Innovias from third-parties to combine with the Personal Information we collect in order to enhance our ability to serve you and to offer you relevant purchase opportunties. We will apply the terms of our Privacy Policy to any Personal Information received from a third party. Innovias is not responsible for these third parties’ dissemination of your Personal Information.

How We Use Personal Information

We may use your Personal Information for the following purposes:

  • to receive and respond to your questions about products, services, billing, warranties, or employment opportunities;
  • to provide the Services you have purchased and to bill for those services;
  • to act on your behalf with third-parties in accordance with the Services you have purchased and where you have authorized us to do so;
  • to provide a more personalized experience on our website; and
  • to automatically collect and use Analytical Information in order for us to continually improve your experience with our Services.

How We Share Personal Information

We may disclose Personal Information that you provide to us in the following ways:

  • to our contractors, business partners, and service providers we use to support our business or who provide services on our behalf;
  • to a potential buyer (and its agents and advisors) in connection with any proposed merger, acquisition, or any form of sale or transfer of some or all of our assets (including in the event of a reorganization, dissolution or liquidation), in which case personal information held by us about you will be among the assets transferred to the buyer or acquirer;
  • to enforce our terms and conditions, including investigations of potential violations thereof; to detect, prevent, or otherwise address fraud, security, or technical issues; and to protect our operations, rights, privacy, safety, and property;
  • to any competent law enforcement body, regulatory, government agency, court or other third party to: (i) comply with any court order, a request from any competent law enforcement agency, or any other legal obligation; (ii) enforce or apply our Acceptable Use Policy, Terms of Use, or terms of any other agreement; (iii) and protect the rights, property, or safety of Innovias or others; and
  • to any other person with your consent to the disclosure.

We do not sell, rent, or trade information collected through the Services with third parties for their promotional purposes.

Client Confidential Data

Our Services permit our clients to upload or otherwise store data which they own or control ("Client Confidential Data") which may include personal information about you or related to you or others. Each client is responsible for its own Client Confidential Data, and such data is not subject to this Privacy Policy.

For Citizens of the European Union

If our use of your data is governed by the European Union’s General Data Protection Regulation (“GDPR”), you should know that we rely on the following legal grounds to process your personal information:

  • Performance of a Contract: To the extent you, your employer, or another authorized third-party has purchased a product or service from Innovias, we may need to collect and use your Personal Information to perform the services which have been purchased.
  • Compliance With Law: In certain circumstances we may be required to process your data to comply with legal obligations to which Innovias is subject.
  • Consent: Some of the Personal Information we collect is provided by you voluntarily and is therefore collected and used with your permission. To withdraw your consent to such use, you can contact us at privacy@innovias.com.
  • Legitimate Interests: We may use your Personal Information for our legitimate interests, such as to improve our products and services and the content on Innovias websites. We may also use your contact information to keep you up-to-date on recent product and service developments. It you wish us to stop using and/or delete your Contact Information in this manner, you can contact us at privacy@innovias.com.

Security

We maintain appropriate technical and organizational measures to protect your Personal Information, including assuring that third-party service providers who access or handle Personal Information on our behalf and affiliates maintain such safeguards. However, no method of Internet transmission or electronic storage is 100% secure or error-free, so it is not possible to guarantee absolute security.

You must protect against unauthorized access to your password and to your computer, and be sure to sign off when finished using a shared computer. If we have given you or you have chosen a password which enables you to access certain portions of our Services, you are responsible for keeping this password confidential. You should not share your password with anyone.

If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please immediately notify us by email at support@innovias.com or contact your account manager.

Social Network and Public Forums

Our Services may offer publicly accessible blogs, message boards, or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You may request removal of your Personal Information from any Innovias blog, message board, or community forum by contacting us at privacy@innovias.com.

Our Services may contain links to social networking and other websites and mobile applications that are operated and controlled by third parties. While we try to link only to websites that share our high standards and respect for privacy, we do not take responsibility for the content or the privacy practices employed by other websites. Unless otherwise stated, any Personal Information you provide to any such third party website will be collected by that party and not by us, and will be subject to that party’s privacy policy (if any), rather than this Privacy Policy. In such a situation, we will have no control over, and shall not be responsible for, that party’s use of the Personal Information you provide to them.

General

Children

We do not knowingly collect personal information from anyone under the age of 16. If you are under 16, please do not attempt to fill out our forms or send any personal information about yourself to us. If we learn that we have collected Personal Information from a child under age 16, we will delete that information promptly.

Changes To Our Privacy Statement

We may update this Privacy Policy from time to time. Please check the “Revised Date” at the top of this page to see when this Privacy Policy was last revised. Unless otherwise noted, any changes we make to this Privacy Policy will become effective immediately once posted on this page. Your continued use of the Services following any changes to this Privacy Policy indicates your consent to the practices described in the revised Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Contacting Us

If you have any questions about this Privacy Policy, please write to us by mail at Innovias, Inc., 13400 Sutton Park Dr S, Suite 1102, Jacksonville, FL 32224, or email us at privacy@innovias.com.